Terms

About Us

Rubber Soul Condoms came to be back in the summer of 2004 after it became apparent that the large retailers were making a heck of a lot of money from you, the people. We weren't happy with this and so we decided to do something about it. And so Rubber Soul Condoms was born. We are not here to make massive profits and keep fat cat directors happy. We're here to provide high quality condoms and first class customer service at a fraction of the cost you'd pay on the high street and even on the internet.

The Future

We are looking for ways to evolve all the time. If you have any ideas or suggestions on how we could improve the service or products we offer then we'd love to hear from you. You can drop us an e-mail at : This email address is being protected from spambots. You need JavaScript enabled to view it.

Terms & Conditions


Prices

All prices shown include VAT.  A full VAT invoice will invoice will be made available upon request.


Privacy

We take your privacy seriously because we respect you as a customer!! Rubber Soul Condoms will never pass on any of your personal details to any other organisation. We only collect the minimum personal information required to complete your transactions. Credit card payments are debited by PayPal or Nochex and only they have access to your credit card details. If needs be we will only ever contact you via e-mail.

Customer Information

All customer information is stored on our database in accordance with the Data Protection Act 1998.

Delivery

We take great care in our shipping process to ensure that all packages are delivered in a timely and efficient manner. However we can not be held liable for misdirected, mislabelled or lost packages sent by first class mail, please double check your address before placing your order. All orders will be dispatched within 24hrs. If you place an order before 2pm your order will be sent out that day. All weekend orders will be dispatched first thing Monday morning. All orders are sent out via Royal Mail, any larger orders will be sent recorded delivery and require a signature. We ship worldwide! However we can't be held responsible for the actions of customs & excise in your country.

Shipping Costs

Delivery is free on all UK orders.

Packaging

All packaging sent to your delivery address will be plain and unmarked.

Other duties & taxes

All local taxes, duties and customs charges remain the responsibility of the customer.

Products

All products are in date and sealed. The condoms we sell are supplied as loose foils unless otherwise stated. Rubber Soul Condoms reserves the right to withdraw any or all products without warning or reason. If an order cannot be fulfilled due to stock limitations, the customer will be notified and given the option to chose an alternative, wait for new stock or recieve a full refund.

Returns Policy

If you receive a faulty product please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange an exchange or refund. We aim to replace any defective items, if this is not possible we will refund you immediately or offer you a similar product.

You may cancel your order for any reason within 7 days of receipt of your goods.  Provided the goods are returned in good condition, we will refund your full payment within 7 days. The customer is responsible for the return postage cost.

Contacting Us

We can be contaced by email at:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Or by post at: RSC, 24 The Lane, Sedgefield, TS21 3BE

 

Daniel Probart 2009.